Proof, not promises

Real outcomes for Australian mining, oil and gas, and transport businesses

Australian heavy industry at work

How we help

What we actually do for you

We build and run one connected system — CRM, website and email — so your pipeline, your team and your numbers finally line up.

We make your pipeline visible

We bring every lead, quote and deal into one place, so you can see exactly where revenue is instead of piecing it together from inboxes and spreadsheets.

We connect your tools

We wire your website, CRM and email together so information flows once and a lead never goes cold while someone copies it between systems.

We get you live without the shutdown

We roll out in phases while your current way keeps running, so you go live in weeks with no big-bang cutover and no lost momentum.

We stay on after go-live

We keep monitoring, tuning and reviewing the system as you use it, so it keeps earning its place as your business grows.

What working with us looks like

The day-to-day difference one connected system makes.

Field and office, connected

Our crews, contractors and jobs are visible in one place, so nothing slips between site and head office.

Quote faster, chase less

Quoting and confirmations are automated now, so we win work faster and spend less time chasing paperwork.

Onboarding made simple

Bringing new people on is easy because everything they need lives in one system.
01

Health check

Discovery

We listen before we build

We sit with your team and map how leads, quotes and jobs move today — where time leaks and where revenue stalls. You get a clear picture of what's costing you before we touch a system.

Mapping your current sales process in a discovery workshop
02

Implementation

Build & go-live

We build in phases, alongside you

We configure your CRM, website and email as one connected system and roll it out in stages while your old way keeps running — so you go live in weeks without a shutdown or a big-bang cutover.

Configuring a connected CRM, website and email system
03

Ongoing support

Support

We stay after go-live

Launch isn't the finish line. We monitor, tune and improve the system as you use it, with regular reviews so it keeps pace as your business changes.

Reviewing and improving the system after go-live

See what's possible for your business

Book a free CRM health check and find out where the real gains are

Vertex team collaborating with a client

FAQ

Questions about how these results happened and what they mean for you

How is ROI actually measured?

We track three things: time saved on admin and manual processes, revenue acceleration from faster pipeline movement, and cost reduction from contractor visibility. For a drilling contractor, that's quote turnaround time, job closure rate, and crew utilisation. For a transport operator, it's invoice processing time, on-time delivery rate, and contractor compliance overhead. We show you the baseline, the implementation timeline, and the monthly improvement.

Will this disrupt day-to-day operations?

No. We run parallel systems for two to four weeks depending on your complexity. Your team uses both the old and new system side by side. Once everyone is confident, we switch over. For most businesses, the cutover happens on a Friday afternoon. Monday morning, you're live. We stay on call for the first two weeks.

What happens after go-live?

You move into our managed services model. That means monthly optimisation, user support, system updates, and quarterly business reviews where we look at what's working and what needs adjustment. You're not left with a system and a handshake. We stay involved.

How long does implementation actually take?

For a mid-market business with 50 to 200 users, eight to twelve weeks is typical. That includes discovery, configuration, data migration, user training, and parallel running. We've done it faster with AI-assisted setup, but we don't rush. Speed without stability is just expensive failure.

What if our current setup is working fine?

A health check will tell you. We look at your pipeline visibility, sales cycle length, admin overhead, and contractor management. Most businesses think they're fine until they see what's actually possible. A drilling contractor managing three states in spreadsheets thinks it's working until they see real-time crew visibility. Then they realise what fine actually costs.

Still have questions?

Get in touch with the team